The Medical Plan offers 100% coverage while hospitalized and also a very generous Foreign Travel Benefit. There is complete freedom of choice of Doctors, as there are no networks, and the only restriction in the plan is that the Doctor takes Medicare.
The prescription drug plan is one of the most comprehensive available on the market.
The Dental and Vision Plans are with the same carriers used by many airlines’ active employees.
The Hearing Discount Service Plan is included FREE to all airline industry retirees, their relatives and friends, regardless of age.
Benefits
Our professional advocates offer broad answers to benefit questions, including simple explanations of:
Basic coverage provided by the health plan, including explanation of EOBS, co-payments, deductibles and out-of-pocket expenses
Coverage provided by the dental plan, vision coverage
Assistance locating doctors and specialists
Claims
Our advocates offer expert assistance with claims and other billing issues and can answer your questions, including explaining the claims process and providing general guidance and administrative support. These services include:
Assisting with appeals for denied claims
Explaining claim denials
Explaining the details of the medical claims payment process
Answering all questions about paid or denied claims
Explaining EOBs and what out-of-pocket responsibilities specific claims may represent
Resolving claim and billing issues
Making arrangements for visiting nurses or personal care providers, hospice, home health, or equipment
Facilitating coordination of benefit filing
Facilitating discussions with non-network providers on reasonable and customary charges