FAQs

The Plan does not cover: any expenses that are not Medicare Eligible Expenses, or beyond the limits imposed by Medicare for such expenses, or excluded by name or specific description by Medicare, except as specifically provided in the policy; any portion of a covered expense to the extent paid by Medicare; benefits payable under one benefit of the policy to the extent covered under another benefit of the policy; and covered expense incurred after coverage terminates.

Once your application is processed and you’ve provided your Medicare ID number to Benistar. They will electronically notify Medicare of your enrollment in the plan.

You can enroll in the dental plan without enrolling in the medical and/or prescription drug plan.

Credit is given for prior coverage to satisfy pre-existing condition requirements.

No. With this Medical Plan, you and your eligible spouse can use your current doctor or any doctor(s) you choose who accept Medicare patients.

There is usually no need to file medical claims. In most areas, your doctor or pharmacy submits your claims directly. Medicare will then submit the balance of any claim to this Plan for processing. Simply present your ID Card to your health care provider at the time services are received. Should you need to file a paper claim, you can direct them to the address on the back of your ID Card.

No. Your coverage cannot be cancelled because of claims incurred as long as the Master Policy remains in force.

Yes. You must enroll in the medical/prescription drug plan to enroll in the vision plan.

Typically, the coverage you had when admitted to the hospital would remain in effect until you are discharged. After your release from the hospital, your new Airline Retiree Benefit Plan coverage will begin.